At TDMC (“we,” “us,” or “our”), we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website www.tdmc.co.uk (the “Site”) and outlines your rights regarding your data.
1. Who We Are
- TDMC is a digital marketing agency based in the London, United Kingdom. We are the data controller for personal data collected through our Site.
2. What Information We Collect
- Personal Information: When you use our Site or contact us, we may collect personal information such as your name, email address, phone number, and any other information you voluntarily provide.
- Automatically Collected Information: We may also collect technical information about your device and browsing activity, such as IP address, browser type, operating system, and browsing patterns. This information is gathered through cookies and similar technologies (see our Cookie Policy for details).
3. How We Use Your Information
We use the personal information we collect for the following purposes:
- To Provide Services: To respond to your inquiries, provide information about our services, and fulfill our contractual obligations.
- Marketing and Communications: To send you updates, marketing materials, newsletters, or information that may be of interest to you. You can opt-out of these communications at any time.
- Site Improvement: To monitor and improve our Site’s performance, functionality, and user experience.
- Legal Obligations: To comply with applicable legal and regulatory requirements.
4. Legal Basis for Processing
We process your personal information under the following legal bases:
- Consent: For sending marketing communications when you have given your explicit consent.
- Contractual Necessity: For processing necessary to perform a contract or take steps at your request prior to entering a contract.
- Legitimate Interests: For processing that is in our legitimate interests, such as improving our Site and services, where those interests are not overridden by your rights.
- Legal Obligation: For processing required to comply with a legal or regulatory obligation.
5. Sharing Your Information
- We do not sell your personal information. However, we may share your information with trusted third-party service providers who assist us in operating our Site and providing our services, such as IT support and email marketing services.
- We may also disclose your information to comply with legal obligations, enforce our terms and policies, or protect our rights or the rights of others.
6. International Data Transfers
- If we transfer your personal information outside the UK or the European Economic Area (EEA), we ensure that appropriate safeguards are in place, such as standard contractual clauses, to protect your information.
7. Data Retention
- We only retain personal information for as long as necessary to fulfill the purposes for which it was collected, including for legal, accounting, or reporting requirements.
8. Your Rights
Under UK data protection laws, you have certain rights regarding your personal data:
- Right to Access: You may request a copy of the personal information we hold about you.
- Right to Rectification: You have the right to request correction of any incomplete or inaccurate information.
- Right to Erasure: You can ask us to delete your personal information in certain circumstances.
- Right to Object: You may object to the processing of your data based on legitimate interests or for marketing purposes.
- Right to Restrict Processing: You may request that we limit the processing of your personal information.
- Right to Data Portability: In some cases, you can request that we transfer your data to a third party.
- Right to Withdraw Consent: Where we rely on your consent for processing, you may withdraw it at any time.
To exercise any of these rights, please contact us using the details in Section 12.
9. Security of Your Information
- We implement technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. However, no system is completely secure, and we cannot guarantee the absolute security of your data.
10. Links to Third-Party Websites
- Our Site may contain links to third-party websites. We are not responsible for the privacy practices of these websites, and we encourage you to review their privacy policies.
11. Changes to This Privacy Policy
- We may update this Privacy Policy from time to time to reflect changes in our practices or regulatory requirements. We will post the updated policy on this page with the effective date indicated at the top.
12. Contact Us
If you have any questions or concerns about this Privacy Policy or your personal information, please contact us: [email protected]